January 20

Dealer Spotlight: Divine Water Tanks

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Water Storage Specialists Servicing Southern Queensland

The Family business providing quality local service for the South West and South East Queensland

Rob and Sandy Hughes purchased Divine Water Tanks in 2014, and have since gone from strength to strength winning National Dealer of the Year in 2019 and 20 and the QLD Dealer of the Year award three years in a row, from 2019 – 2021.

Rob and Sandy moved to Australia in 2008, and made a leap of faith into water storage soon after. With Rob having a background in construction and sales, and Sandy in sales and marketing of construction materials, it’s no wonder they excel in the water tank installation sector.

Divine Water Tanks focus solely on selling and installing Pioneer Water Tanks, so it’s no wonder they have made such a name for themselves in such a short period of time.

“Our key focus is on customer service and delivering to our promises coupled with an excellent product from Pioneer Water Tanks this has led to a significant repeat and referral business network,” said Sandy, of what is important to Divine as a business, “Our personalised service (means that) we know many of our clients and have a reputation for being easy to deal with, trustworthy and providing good advice and a high-quality build.”

Heading into their 8th year working with Pioneer Water Tanks, more than half of their installations are for repeat customers, across a wide range of industries, including farmers, building contractors, plumbers and irrigation companies as well as residential customers looking to increase their storage, or recommending them to their family and friends.

The team at Divine Water Tanks pride themselves in offering a personalised service to their clients, making them a dream to work with, building not only high quality water storage, but also a great level of trust with their customers.

“People know they can call and talk to us directly if they have any questions and need advice from the first step in the process and for many years after their tanks have been installed,” said Sandy, “We have a great area as it gives us a diverse range of customers and sectors. We deal with plumbers, builders, irrigation companies, homeowners, and farmers - from hobby to large chicken farms and pastoral stations. Do we have favourites? …we wouldn’t want to say,”

Our key focus is on customer service and delivering to our promises

coupled with an excellent product from Pioneer Water Tanks this has

led to a significant repeat and referral business network

Sandy Hughes

Divine Water Tanks

Great service leads to high volume

In the seven years that Divine Water Tanks have been working with Pioneer Water Tanks in South Eastern and South Western Queensland, Rob and Sandy have installed over 900 water tanks equating to roughly 140 million litres of water storage.

They were drawn to Pioneer Water Tanks due to the quality of the brand, knowing that with a quality install, the tanks will withstand the test of time, leading to the repeat customers and referrals to friends that they get so much of their business from today.

While not from Australia initially, Sandy and Rob settled in the Brisbane region straight off the bat, and fell in love with the region almost immediately.

The wide demographics of people, industries and businesses also means that it is a great location for Divine Water Tanks, as they have a high demand for water storage, and also a variety of builds for a range of water storage needs.

Tanks, bikes and art

In Australia, such a famously dry nation, it is no surprise that we have some of the highest number of households with water tanks in the world, with a total of 19.3% of households – and 33.5% of non-capital city households – having rainwater tanks on the property (Australian Bureau of Statistics (ABS) 2007).

If you take into account the number of farms, rural residences and cattle stations with multiple water tanks on the property, the number of water tanks per-household is likely significantly higher, making Australia one of the most productive countries in the world to work in the water tank industry.

These figures would likely come as no surprise to anyone who lives in Australia, particularly those who don’t reside in the capital cities.

What you might not know however is that Australia is also number 17 in the world for motorcycle ownership per capita, which is another of Sandy and Rob’s passions.

On Sundays, when they’re not out building tanks, you’ll likely find the Hughes family out on the open road, with Sandy, Rob and their daughter loving their Sunday motorbike trips around the region whenever they get the chance.

Masterful with his hands not only when it comes to installing rainwater tanks; Rob’s less well known passion is his art.

An accomplished artist, he often threatens to convert the work shed into an art studio when he hangs up the tools, only opening the door for his dinner.

Top quality water tanks, top quality service

If you want the service of a truly local business, combined with the product of Australia’s number one big steel tank, then look no further.

With Pioneer’s V-Lock® tank wall profile, paired with the Aqualiner Fresh® antimicrobial water tank liner, there is no stronger or cleaner water tank on the market.

To obtain a free quote for world class water storage, contact us today.

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